Most UI problems are actually UX problems in disguise. Users do not abandon apps because the buttons are the wrong colour. They abandon because they cannot find what they need, the flow confuses them, or the cognitive load is too high. We fix the root, not the symptom.
Our process starts with research: user interviews, behaviour analysis, competitor audits, and heuristic reviews. We build from evidence, not assumption. Every design decision has a reason behind it, and we can articulate it.
Whether you are building a new product from scratch, redesigning to reduce churn, or need an audit to identify where you are losing users, we bring the same rigour to every brief.
Interviews, surveys, session recordings, and analytics review to understand how real users think and behave. Empathy maps and journey maps that ground every design decision.
Low-fidelity wireframes mapping every screen, every flow, and every edge case before a single colour is chosen. Structure before style.
High-fidelity UI design with full component libraries, spacing systems, typography scales, and colour systems. Delivered in Figma with developer-ready specs.
Clickable, animated prototypes realistic enough to run usability tests, present to investors, or get developer handoffs right the first time.
Moderated and unmoderated testing with real users. We identify friction points, measure task completion, and iterate based on evidence, not opinion.
Structured review against UX heuristics, accessibility standards, and conversion best practices. Deliverable: a prioritised list of what to fix and why.
Real numbers from real projects. Every stat is based on actual client outcomes, not projections.
Every project runs through the same rigorous process. No shortcuts, no surprises.
User interviews, analytics audit, competitor UX review, heuristic evaluation. We learn before we design.
Information architecture, user flows, and low-fidelity wireframes signed off before visual design begins.
High-fidelity UI, component system, and interactive prototype for testing and developer handoff.
Usability sessions, iteration rounds, developer handoff with full Figma specs and documentation.
We are not the biggest agency. We are the one that cares most about your outcome.
We do not open Figma until we understand the users, the flows, and the business goal. Design without research is decoration.
Every layout choice, every component, every micro-interaction is rooted in user research or tested against real users. No guesswork.
Our Figma files are developer-ready: named layers, auto-layout components, design tokens, and detailed annotations. Handoff is clean.
WCAG 2.1 AA compliance, colour contrast checks, keyboard navigation built into every design, not added later.
Not sure where to start or what to expect? Here is an honest look at how we approach the work.
Ask Us DirectlySura Susso carries the Griot tradition across continents. The website needed to match that richness — biography, events, albums, gallery, all accessible to audiences with no prior knowledge of the tradition. PixyGrid nailed it.
HeiBuddy is voice-first AI connecting users to 300+ services. The UX challenge was making something that complex feel effortless. PixyGrid designed flows that reduced friction at every step.
PixyGrid provided UI direction that made Croire's technical complexity feel like a premium product story. Every section was structured to serve two very different readers simultaneously.
If your question is not here, just ask. We respond to every inquiry personally within 24 hours.
Ask a QuestionGreat UX hands off to great code. We build what we design, or work with your existing team.
Explore 04Before users open your product, your brand makes the first impression.
Explore 01More users for the product you just made better.
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